Frequently Asked Questions

• What is Currency Trader magazine?
• What do I need to download and read the magazine?
• How do I subscribe to Currency Trader Magazine and how does my free subscription work?
• How can I get back issues?
• I can't download back issues from your back issues web page. What can I do to get them?
• Where is my magazine? When should I contact CT if I haven't received my e-mail alert?
• How do I update my e-mail address?
• How do I cancel my subscription?
• How do I get help with technical problems (missing e-mails, download difficulties, etc.)?
• How do I get a question answered regarding an article's content or how to contact a contributing writer?
  
  

What is Currency Trader magazine?

Currency Trader is a monthly full-feature digital magazine covering trading strategies, systems, analysis and news for FX and currency futures traders. The magazine is free and downloadable in PDF format. Each issue provides a wide range of strategies, market analysis, commentary and news for currency traders around the globe. Click here to learn more about Currency Trader's features.
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What do I need to download and read the magazine?

Currency Trader issues are only available in PDF format. It is highly recommended that the latest version of Adobe Reader is used to view the issues. You can download the reader at get.adobe.com/reader.

Supported Operating Systems: All
Browser Settings: Cookies must be enabled for this website.
Internet Connection: 56.6k or faster Internet connection
Privileges: You must have rights to download software over the Internet. Some companies don't allow employees to install software themselves. If you don't already have Adobe Reader on your work computer, your System Administrator can download the software for you.
Free Space: You must have enough free space on your computer to save the issues which can be over 20MB each.
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How do I subscribe to Currency Trader magazine and how does my free subscription work?

Fill out and submit the form displayed at our subscription page. After submitting the form, the web page will refresh with e-mail setup requirements and you should receive an automatic e-mail that includes issue download instructions. During the first full week of each month you will receive an e-mail alert with links to the latest issue and the most recent back issue. Follow the links to the download page, which will include further instruction on how to save the file to your computer. Back issues, beyond the most recent one listed in the latest alert, are not available for free download.

DETAILED DOWNLOAD INSTRUCTIONS:

• Make sure browser cookies are enabled for this website.
  
• Once your subscription has been established, you can go to the download page either through the links provided in the e-mail alerts received OR by going directly to the web site's "Download Current Issue" or "Download Last Month's Issue" pages.
  
• Input your e-mail address in the field at the bottom of those pages. Click "Enter" and the page will refresh.
  
• A "Download Now" link will appear under the cover image. You can left-click on that link or the cover image and a window will open prompting you to open or save the issue. Choose to "Save" the issue somewhere on your computer and note where you saved it.
  
• Make sure that you have the latest Adobe Reader installed on your computer. Wait until the entire file (the number of MB is stated on the download page) is saved to your computer.
• Open your updated Adobe Reader. Make sure that all other programs are closed while downloading and viewing the file. Then, open the latest issue by opening the file from within Adobe Reader (File-Open-browse for the file). If you just double-click the file's icon to open, you may receive an error.
  
• Make sure to save backups of downloaded issues in case of a computer crash or accidental deletion.
  

The current policy is that a free subscription is valid until the company is contacted for cancellation. The Active Trader Magazine Group reserves the right to cancel a subscription at any time.
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As a free subscriber, you have access to the most recent back issue available when you subscribe. Sign up as a free subscriber to receive access to the most recent back issue and future issues. Other complete back issues are not available for free download or purchase. Yet select individual articles from some back issues (as well as article compilations) are available for purchase through the Active Trader Magazine article store.
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The public web page displaying back issues does not provide access to download them. Sign up as a free subscriber to receive access to the most recent back issue and future issues. Other complete back issues are not available for free download or purchase. Yet select individual articles from some back issues (as well as article compilations) are available for purchase through the Active Trader Magazine article store.
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First, if you did not receive an alert, check your e-mail program's junk, bulk, or spam mail folders for the message. You should put news@currencytradermag.com on your e-mail program's safe list. If you don't find the alert, you can go to the web site's "Download Current Issue" or "Download Last Month's Issue" pages to download the issue per these instructions.

Sometimes e-mails encounter delays or errors. If you still can't access and download the magazine after doing the above instruction, you can contact the webmaster via the Contact Us form as soon as possible to get more immediate assistance.
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Go to the update e-mail address page and submit the displayed form. The change will go into affect within a day, likely before the next e-mail alert. If you do not receive the next e-mail alert at your new address or still get alerts to the old address, please contact the webmaster via the Contact Us form.
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Go to the cancel subscription page and fill out the form. Also, you can select the "unsubscribe" link at the bottom of the e-mail alert to access the form. If you still receive an alert the following month, send a message to the webmaster via the Contact Us form requesting cancellation of your subscription. Please include all names and e-mail addresses under which your subscription might be listed.
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I'm having technical problems (error messages, download difficulties, etc.). How can I get some help with this?

Please visit our technical support page. If the problem still exists after following the instructions on that page, please contact the webmaster through the Contact Us form for further assistance.
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How do I get a question answered regarding an article's content or how to contact a contributing writer?

Send an message to the editorial staff through the Contact Us form. If you are trying contact a contributing writer, we will contact the author on your behalf. The writer will either respond directly to you or will send a response through us.
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